Operations Business Manager - OBM, VA services

GET MORE DONE, IN LESS TIME

Simplifying Business Operations

for online entrepreneurs who are ready to make an impact!

That's where I come in!

You need a system and the support to organize and handle all your back-end business operations.

Heather Osgood - Operations Business Manager - OBM - Kajabi Support - course creator
Heather Osgood - Operations Business Manager - OBM - Kajabi Support

Let’s tackle your to-do list!

You have many valuable strengths, let’s add delegating to that list!
Having unorganized, ineffective systems can be frustrating, especially when you don’t have the time or know-how to fix this.

insert your new right-hand - me!

YES - you can have the time and ability to stay in your lane of expertise and expand your business! Imagine having a balanced, automated, and sustainable business without stressing over all the behind-the-scenes organization, tech issues, & time-consuming systems to-dos. 

How we can work together:

OBM Monthly Retainer

If you’re looking for your right-hand person to help you with all the ins and outs of your business on a daily basis to tackle client communication, and team management, and provide you with overall top-notch business support - I’m your gal! 
Let me help you be the CEO of  your scaling business

  • Client  Communication 

  • Email Management 

  • Program Set Up & Oversight

  • Systems Set Up & Oversight

  • Project Management 

  • Podcast Support 

  • Media Support

Online business manager | System Support | OBM Monthly Retainer

OBM in a Day

Are you looking for an A La Carte experience? This is where I deep dive into your business for 8 hours to set up, fix, automate, organize, and integrate all the things! 
The day won’t end till we have your business on track and all cylinders are a GO!
Your Kajabi program or course set up, automated, and ready to start serving your clients effortlessly with organization and ease. At the end of the day, you’ll receive a step-by-step protocol and video on how to update your product or program on your own with confidence

  • Course / Program Set 

  • Step by Step protocol of systems set up

  • Email Sequence Set Up 

  • Backend Automation Creation 

  • Opt-In Page Set Up

Online business manager | System Support | OBM in a day

5-Day Deep Dive

An intensive 5-day deep dive into your business where we will either build it or restructure it!
Your business will be built on a strong, organized, and automated (as much as possible) foundation that allows you to be hands-off on the admin and focus on being the CEO of your business.

  • Client On-Boarding  Set Up 

  • Program / Website Integration 

  • Training Videos

  • Course / Program Set 

  • Protocol / SOP Creation and trainings 

  • Email Sequence Set Up 

  • Backend Automation Creation 

  • Opt-In Page Set Up

  • Admin Back end organization

Online business manager | System Support | OBM in a day

I know how overwhelming it can feel to buckle down, dive in, and get organized. But.. that’s what I’m here for! I’m the organizational and set-up guru! I’m here to have fun taking your stress away.

Here’s what my clients say:

Here’s what my clients say:

  • “Heather is more than a virtual assistant, she is a trusted business partner to so many incredible entrepreneurs!
    She has a figure it out attitude and tackles tasks and looks for areas of opportunities without being asked. I highly recommend Heather as an online business manager to coaches, consultants, and authors in need of a secret weapon for their business.”
    - Molly Rose Speed
    Founder of the Virtual Assistant Academy

  • "We started working with Heather a couple months before I was going on maternity leave. My partners and I were amazed at how seamlessly she integrated into some of our key workflows and proactively took tasks off our plate. Since coming back from leave, we have continued our invaluable relationship with Heather and keep finding tremendous value in the work she is able to help with. She is always proactive and organized in her communication and, maybe most importantly, such a kind and easygoing person."

    -Lindsey Seyman

    President of Fancy NYC

  • “Heather is incredible! She’s fast, efficient, responsive, reliable, and a joy to work with! She completes all tasks and projects on time, is an open communicator, and provides regular status updates (which is so helpful!). Her expertise is vast and if something comes up that she’s not familiar with, she is resourceful and independently seeks the assistance, knowledge, or tools she needs to get the job done. I’m grateful to have her as an integral part of my team!”

    -Ellie Shefi
    Attorney, Entrepreneur, #1 International Best-Selling Author, Speaker, Strategist, Coach, Consultant, and Philanthropist

  • “Heather was my first VA and I had a fantastic experience with her. She was patient, flexible, and responsive to my needs. It felt nice knowing I had someone I could count on for the support she provided me whenever I needed it. Heather was open and willing to learn about my business, always maintained a positive attitude and took on any task or challenge I asked her to support me with. I appreciate every moment of Heather’s time and would highly recommend her services to anyone looking for a VA.”
    - Jana Parker
    MS, LEP, ABSNP, ADHA-CCSP Licensed Educational Psychologist

  • “Heather has become instrumental in the daily operations of my company. She is savvy with software applications and platforms, keeping me organized at every turn. She proactively takes initiative and provides recommendations that encourage effective client relations and sustain operational growth. She is professional & polished and a pleasure to work with.”
    - Kara Varner
    MAOM, CARW, Owner/A Platinum Resume, LLC

  • “WOW!!! Heather is extraordinary. She quickly came to understand my business. She asks questions to make sure she is clear on what I want and then gets to work! Heather has far exceeded my expectations and deadlines. I couldn’t ask for a better VA than Heather!”

    -Lindsay Smith
    Founder, CEO at Family Therapy Center of Silicon Valley
    Founder, CEO ar Being Your Best Self Now

I help business owners create streamlined, automated, and scaling systems and products that increase their revenue and client experience. I nerd out over a junk drawer because organizing it is a form of relaxation. I’m here to help you excel, build the strong foundation of your scaling business, and help you shift your focus back to where it belongs - generating business. 

When I’m not behind my computer (wearing my safety blue-light lensed glasses and drinking coffee or fresh squeezed green juice) managing the backend of your business, setting up all the programs, and processes, and helping your business run effortlessly, then I’m volunteering, hiking in the mountains, organizing a drawer or closet in my home for the 10th time, or starting a new DIY.

I’m Heather-

HI THERE!

I’m an organizational nerd and find joy in cleaning up the chaos. With my experience of working in high-paced and multi-function environments, I’ve learned the importance of automation, systems, process, protocols, and just all things organization! 

Heather Osgood - OBM Kajabi Support Virtual Assistant

Programs I work in:

Questions?

I’ve got answers!

  • All the basics: Login Information, Visuals/Graphics, Copy, and any other pertinent information.

    Once your call is booked and the services you’re requesting are selected you’ll receive a detailed checklist from me!

  • I like to stick with what I’m good at. Copywriting is not in my scope of genius.

  • Glad you asked! I do and I would love to chat about the different options.

    I do provide you with a detailed “How To” video for you at the end of our time together that you can use to make updates, changes, etc.

  • Schedule a free discovery call, and fill out a questionnaire - we will talk through all your business needs, desires, and expectations, and I’ll basically pick your brain. If we’re a “GO” then we will schedule a “Prep Call” where we will in detail map out your systems or program… or even both.

Heather Osgood - OBM Kajabi Support Virtual Assistant SOP Automations

get in touch

Leave a message via the form below or send me an email - I’m excited to chat with you!